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Richmond Centre & Metrotown Store Manager (Full Time)

Job description

Are you a seasoned Retail Store Manager eager to take on a new challenge? Stay Fresh is on the lookout for a dedicated and dynamic leader to steer our team as the Retail Store Manager.

In this role, you'll be in charge of managing day-to-day store operations, leading the team, and guaranteeing top-notch customer service while maintaining an appealing store environment. You'll also devise and execute strategies to enhance overall performance and boost sales.

At Stay Fresh, we prioritize extraordinary experiences for both our customers and team members. If you have a proven history of success in retail management and are driven by the desire to provide exceptional customer service, we invite you to seize this exciting opportunity.

Your Key Responsibilities

  • Manage daily store operations, including employee scheduling and work result follow-ups
  • Recruit, select, orient, and train store staff
  • Coach, counsel, and discipline employees to maintain job performance standards
  • Prepare annual budgets, analyze variances, and initiate corrective actions
  • Identify current and future customer requirements to ensure satisfaction
  • Maintain merchandise availability by managing inventories
  • Formulate pricing policies and monitor market trends
  • Implement security systems and measures to safeguard merchandise
  • Provide a safe and clean store environment for employees and customers
  • Comply with legal requirements to maintain store stability and reputation
  • Review financial statements and sales records to determine marketing strategy changes
  • Enforce operational and personnel policies and procedures
  • Contribute to team success by achieving related results

The Ideal Candidate

  • 3+ years of retail management experience, preferably with high-end or luxury products
  • Proven success in driving sales and improving store performance metrics
  • Knowledge of visual merchandising and retail operations best practices
  • Excellent communication skills, with the ability to interact with diverse stakeholders
  • Proficient in Microsoft Office and point-of-sale (POS) systems
  • Availability to work evenings, weekends, and holidays as needed

Measures of Success

  • Meeting financial objectives
  • Achieving store goals through individual objectives
  • Improved store reviews on social media platforms (Google, Yelp, Facebook, etc.)
  • Implementation of process improvements
  • Positive feedback from internal and external clients

Job Details

  • Job Type: Full-time, Permanent
  • Salary: $20.00-$23.00 per hour
  • Benefits: Dental care, extended health care, life insurance, store discount
  • Schedule: 8-hour shifts, including holidays, Monday to Friday, and weekends
  • Supplemental Pay: Bonus pay
  • Education: Secondary School (required)
  • Experience: Retail Management (3 years required)
  • Work Location: In person

Join our team at Stay Fresh and make a lasting impact on the luxury retail industry. Apply now by submitting your resume and cover letter to



Sales Associate (Part Time / Full Time)

  • Provide service to customers in order to maximize sales and customer service, so as to promote the company’s image
  • Selling, restocking, and engaging customers with collectors sneakers and apparel
  • Stay up-to-date with all sneaker and streetwear brands and products carried in store
  • Fit the company’s image and culture
  • Able to work in a team environment as well as independently
  • Previous sales experience in similar field is an asset
  • Efficient and learn procedures quickly
  • Detail oriented
  • Motivated to sell and excel in customer service
  • Positive work attitude
  • Strong social media presence and understanding is an asset



Warehouse Agent

  • Tracking, managing, and receiving shipments from carriers
  • Inspecting shipments, unpacking items and products
  • Use scanners to scan barcodes on products for inventory count/stocktake
  • Preparing products for shipment (cleaning, packaging, labeling, etc)
  • Loading and unloading products from trucks and keeping warehouse storage space organized
  • Assisting photographers daily with picking and moving products around the warehouse and various other photoshoot spaces
  • Maintaining detailed inventory and equipment lists
  • General clean-up and maintenance of the outer building, warehouse and office space
  • Our ideal candidate will be a fast learner, able to follow instructions, and is reliable and accountable. Other requirements include:
  • Able to lift 20 lbs on a regular basis.
  • Able to work weekends if needed
  • Strong communication skills.
  • Ability to work independently and manage your own schedule.
  • Class 5 driver's license and access to a vehicle. (preferred)