All Sales are final. No Refunds or Exchanges.



Please allow up to 5 business days to process your order, and to receive your tracking information.

*For all products that have a note regarding longer processing times, please add up to 5 business days to the total wait time. These items require an internal transfer within our company, and will require courier services as well.*

There are currently delays in place for all couriers and shipping methods. Once a package has left our warehouse, all tracking information will be provided by the delivery company only.

If you have any questions or concerns, please send your inquiry to

Due to high volumes of orders, we are working hard to respond in a responsible and timely manner.



CANADA: Standard - 3 to 5 Business Days, Express - 2 to 3 Business Days

USA: Standard - 6 to 8 Business Days, Expedited - 4 to 5 Business Days, Express - 2 to 3 Business Days

THE HUB (China, Hong Kong, Taiwan, Singapore, UK, Germany, Australia): Standard - 8 to 10 Business Days, Express - 3 to 5 Business Days

REST OF THE WORLD: Standard - 10 to 14 Business Days, Express - 4 to 6 Business Days

Stay Fresh will not be liable for any lost or stolen parcels once the tracking information is marked as "Delivered". If you won't be home when a package is delivered, consider having your order shipped to your office, or a store/post office for pick up.