All Sales are final. No Refunds or Exchanges.
Please allow up to 5 business days to process your order, and to receive your tracking information.
*For all products that have a note regarding longer processing times, please add up to 5 business days to the total wait time. These items require an internal transfer within our company, and will require courier services as well.*
There are currently delays in place for all couriers and shipping methods. Once a package has left our warehouse, all tracking information will be provided by the delivery company only.
If you have any questions or concerns, please send your inquiry to firstname.lastname@example.org.
Due to high volumes of orders, we are working hard to respond in a responsible and timely manner.
CANADA: Standard - 3 to 5 Business Days, Express - 2 to 3 Business Days
USA: Standard - 6 to 8 Business Days, Expedited - 4 to 5 Business Days, Express - 2 to 3 Business Days
THE HUB (China, Hong Kong, Taiwan, Singapore, UK, Germany, Australia): Standard - 8 to 10 Business Days, Express - 3 to 5 Business Days
REST OF THE WORLD: Standard - 10 to 14 Business Days, Express - 4 to 6 Business Days
Stay Fresh will not be liable for any lost or stolen parcels once the tracking information is marked as "Delivered". If you won't be home when a package is delivered, consider having your order shipped to your office, or a store/post office for pick up.